FREQUENTLY ASKED QUESTIONS
How do you ship & what is the price?
We ship orders from our studio or warehouse right here in the USA using USPS mostly and occasionally UPS & Fedex. After your order is processed by one of our facilities we will send it to the shipping company / post office and it will be completely handled by them. You will be provided with a tracking number so you can follow along with your order.
We charge a flat shipping rate of $3.75.
In general, most of our products arrive in 5-8 business days (Please allow 2-3 business days for processing).
What countries do you ship to?
Currently we only ship to the United States.
How can I track my order?
We will send you tracking information to the email you provided us at checkout. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-3 days after you receive that email.
You can also check your tracking here.
How can I pay for my order?
We offer safe shopping and accept payment via Paypal, Visa, Mastercard, Amex, Discover, GPay and Apple Pay. All products are listed in US Dollars.
What is the default payment currency?
Our products are listed in US Dollars.
What if the product arrived broken?
If any product is faulty, you are protected under our refund & returns policy. The policy can be viewed here.
What is your refund policy?
Please visit Return and Refund policy page for full information on our refund policy.